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Voicemail Comparison Chart
Use the information below to compare your voicemail options. Visit our Voicemail Support page for information about getting, setting up and using these voicemail options.
| Voicemail (Included) | iPhone® Visual Voicemail (Included) | Voicemail to Text for iPhone ($2.99) | Visual Voicemail (Included) | Premium Visual Voicemail ($2.99) | |
|---|---|---|---|---|---|
| Storage Capacity | 20 messages | 40 messages | 40 messages | 20 messages | 40 messages |
| Message Duration | 3 minutes | 3 minutes | 3 minutes | 3 minutes | 5 minutes |
| Voicemail Transcription1, 3 | -- | Yes4 | Yes5 | -- | Yes |
| Manage Standard Greetings | *86 only | App and *86 | App and *86 | App and *86 | App and *86 |
| Caller Dependent Greetings2 | -- | -- | -- | -- | 20 |
| Caller Dependent Greeting members per group |
-- | -- | -- | -- | 50 |
| Call Return | -- | Yes | Yes | Yes | Yes |
| Reply by Text Message and Email | -- | Yes | Yes | Yes | Yes |
| Forward by Text Message and Email | -- | -- | -- | -- | Yes |
| Save Voicemails to Device6 | -- | -- | -- | Yes | Yes |
| Contact List Integration | -- | Yes | Yes | Yes | Yes |
| Fax Support | -- | -- | -- | -- | Yes |
| Distribution Lists | 15 | -- | -- | 15 | 20 |
| Distribution Members | 10 | -- | -- | 10 | 50 |
| Personal Operator | -- | -- | -- | -- | Yes |
| Mobile Application | -- | Yes | Yes | Yes | Yes |
| Reply by Facetime® | -- | Yes | Yes | -- | -- |
| Compatible Operating Systems | Basic phones, Android™ smartphones, BlackBerry, Windows Phones | iOS only | iOS only | Android, BlackBerry, Windows Phone | Android, BlackBerry, Windows Phone |
| Voicemail Platform | AnyPath & Comverse IMS |
iPhone IMS |
IMS | IMS | IMS |
-- Not Available
1 Voicemail Transcription: Discreetly read voicemails without listening to them
2 Caller Dependent Greetings: Create personal greetings for a caller or a group of callers
3 Only the first 45 seconds of each voice message will be transcribed
4 Voicemail transcriptions for customers using iPhones with iOS 10 or later are supported with Apple's voicemail app
5 Transcribed voicemails will be sent as an SMS. Important: A transcribed voicemail won’t be sent to you by text message if Live Voicemail is active on your device. Learn how to disable Live Voicemail.
6 Windows Phones that support Visual Voicemail ($2.99), do not support saving voicemails to the device.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google, Inc.
© 2025 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the US and countries around the world.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.