Apple Music Family perk with select mobile and home internet plans FAQs

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Apple Music Family perk overview

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Learn how to get an Apple Music Family perk with eligible mobile phone or home internet plans. A $16.99/month value. Find out how to sign up and how to manage your subscription.

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Get the Apple Music Family perk now and enjoy all the benefits it offers.

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What is Apple Music?

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Apple Music is a streaming music service that lets you stream over 100 million songs ad-free. You can also download music to listen to offline, watch music videos and create playlists of your favorite songs.

With an Apple Music family subscription, up to 6 people can enjoy all the features and the full catalog of Apple Music.

Visit Apple Music on Apple's website for more information.

What is the $10/month Apple Music Family perk?

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When you have an eligible mobile phone or home internet plan, you can get Apple Music Family through Verizon for $10/month. A $16.99/month value.

One Apple Music Family perk is available per eligible line mobile phone line, 5G Home Internet line, LTE Home Internet line or per Fios Home Internet account. Subject to Terms & Conditions.

Note: For help with an Apple Music subscription that was included with your mobile phone plan, visit our Apple Music promotion with unlimited mobile plans FAQs.

Am I eligible to get the $10/month Apple Music Family perk?

Apple Music Family perk eligibility

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Add Apple Music Family for $10/month to select plans.

Unlimited Ultimate, Plus, Welcome (1 perk/line)
5G Home, Home Plus, Home Ultimate, LTE Home, LTE Home Plus (1 perk/line)
Eligible Fios Home Internet plans (1 perk /account; Fios classic standalone internet plans ineligible)

Review full answer

The Apple Music Family $10/month perk can be added to these monthly plans.

Mobile phone plans - Unlimited Ultimate, Unlimited Plus and/or Unlimited Welcome*. You can add 1 of each perk per line. The $10/month per perk charge appears on your mobile bill.
5G Home or LTE Home - 5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home, LTE Home Plus. You can add 1 of each perk per line. The $10/month per perk charge appears on your mobile bill.
Fios Home Internet plans - You can add 1 perk to an account that has an eligible plan. The $10/month charge for each perk appears on your Fios Home Internet bill. Fios Classic standalone internet plans aren’t eligible for this perk.

Note: You can only access the perks that are available with your plan.

I have mobile phone plans and Verizon Home Internet. Can I add perks to both?

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Yes. If you have mobile phone lines and also:

5G Home or LTE Home - You can add one of each perk to each of your phone lines and your home internet line.
An eligible Fios Home Internet plan - You can add a perk to each of your mobile phone lines and also add the same perk to your Fios account.

We’ll let you know if you’ve already bought a perk for one of your lines before you buy the perk again.

Good to know: The Mobile + Home Discount lets you get up to $10/month on an eligible perk when you have select home internet plans.

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How do I get the Apple Music Family perk?

Adding the perk

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Add perks to your eligible mobile or home internet plan through My Verizon.

Sign in to My Verizon (mobile or Fios).
Locate Products & plan perks (mobile) or Recommended perks (Fios).
Select the account to add the perk to and follow the instructions.

Review full answer

You can choose this perk when you sign up for an eligible mobile phone or home internet plan.

Or when you have an eligible plan, you can add the perk anytime in My Verizon:

Sign into either your:
1. Mobile account (phone and/or wireless home internet) - Select Products & plan perks and scroll down to view perks your plan is eligible for. Choose a perk.
2. Fios account - Perks your plan is eligible for display under Recommended perks. Choose a perk.
Select the wireless line or Fios account to add the perk to. Follow the prompts to add and activate the perk.

Visit our How to steps and Videos for perk enrollment instructions.

Keep in mind:

Only Account Owners and Account Managers can add and remove perks. Anyone on the account can activate perks. Learn about managing account roles.
You can only access the perks that are available with your plan.
You must activate the Apple Music subscription within 90 days of buying the perk or the perk automatically cancels.

I already have Apple Music through Verizon. Can I get the $10/month perk?

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Yes. Here's what happens when you already have an Apple Music individual subscription (paid or promotional subscription) on your Verizon mobile line.

If you:

Enroll in the perk, the original Apple Music subscription is replaced by the perk subscription. You'll be able to enroll in the perk with the same Apple ID to keep your Apple Music account. The original subscription resumes when the subscription through Verizon is canceled.
Don't enroll in the perk, your original Apple Music subscription automatically cancels and isn't replaced.

If you change some lines to eligible mobile phone plans, but don't change the line with the original Apple Music subscription, the original subscription continues. You can cancel the original subscription any time in My Verizon.

I already have Apple One through Verizon. Can I get the $10/month Apple Music Family perk?

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An Apple One $10/month perk subscription and an Apple Music subscription can't both be on the same line. However, these subscriptions can be on different eligible lines on your account.

When you already have Apple One through Verizon with One Unlimited for iPhone* then change the associated phone line to an eligible mobile phone plan and choose the Apple Music family perk, the original subscription is automatically canceled and the Apple Music perk is added to that line.

*No longer available to add to accounts.

I already have Apple Music through Apple or a third party. Can I get the $10/month perk?

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Yes. Here’s what happens when you already have Apple Music (individual or family subscription) through Apple or other third parties, then change the associated phone line to an eligible mobile plan and choose the Apple Music Family perk.

The original subscription suspends and resumes when the perk subscription is canceled. Or, you can cancel the original subscription by contacting the third party.

I already have Apple One through Apple or a third party. Can I get the $10/month perk?

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Yes. Here's what happens when you already have Apple One through Apple or another third party. When you change the associated phone line an eligible Verizon mobile plan and choose the Apple Music Family perk, the Apple Music Family plan through Verizon and the original Apple One plan run at the same time.

You can cancel the original Apple One subscription directly with Apple or the third party.

Note: You'll be able to enroll in the perk with the same Apple ID to keep your original Apple Music account.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.

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What devices is Apple Music available on?

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Apple Music is available on Windows and Android devices, Sonos speakers, Amazon Echo, Google Nest, smart TVs and more.

To use devices other than your iPhone to access your saved music, sign in to iTunes® or the Apple Music app with the Apple ID being used for the Apple Music Family perk from Verizon.

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How does the Apple Music Family perk billing work?

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When you add the Apple Music Family perk to your eligible mobile line or home internet account.

Billing and access starts when the eligible mobile line or home internet plan or Fiosaccount is active and you order the perk.
The $10/month per line charge appears on your:
- Mobile bill if the perk is added to your mobile phone plan, 5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home or LTE Home Plus (wireless internet) plan.
- Fios Home Internet bill if the perk is added to your Fios Home Internet account.
You will have access to the perk as soon as billing starts by activating each subscription.

The perk renews automatically each month until you cancel it. You can cancel your perk subscription anytime through My Verizon.

What happens to my Apple Music subscription if I cancel my $10/month perk?

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If you cancel your Apple Music perk, you lose access to the services the day you cancel the perk. The $10/month charge is prorated and shows on your next bill.

To cancel:

Mobile phone, 5G Home, LTE Home accounts - Visit My Verizon, visit Products & plan perks to manage the perk. For instructions visit our How to steps.
Fios Home Internet account - Visit My Verizon. On your homepage, scroll down to view your perks. Select the perk to manage.

What happens to my perk if I change or cancel my eligible plan?

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Here's what happens if you change your eligible plan or Fios account. If you:

Change the line with the perk from a qualifying plan to another qualifying plan, your perk won't change.
If you change to a non-qualifying plan, then your $10/month perk will cancel. The $10 charge is prorated.

You can change or cancel anytime through My Verizon.

What happens to my Apple Music perk if I cancel or suspend my Verizon service?

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If you cancel Verizon service during the bill cycle, the $10 monthly charge is prorated. The subscription is canceled immediately.

If you suspend the line that has the perk during the bill cycle, the $10 monthly charge isn't refunded. The subscription is also suspended.

When I have an Apple Music Family perk, can I change it to an Apple One perk?

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Yes. You can change your Apple Music Family perk to an Apple One Family or individual perk, or vice versa.

Change the perk anytime in My Verizon:

Mobile account (phone and/or wireless home internet) - Select Products & plan perks and scroll down to view the perk you want to change. Choose Manage Perk and follow the prompts to select the new perk.
Fios account - Perks your plan is eligible for display under Recommended perks. Choose a perk and follow the prompts to select the new perk.

Note: If you make the change during the billing cycle, you’re not charged the full month for both perks. You’re charged for each perk based on the number of days you had it.

I didn’t register the perk subscriptions and my perk was canceled. Can I get the perk again?

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if you don’t activate the Apple Music subscription within 90 days of buying the perk:

The perk automatically cancels and is removed from your account.
The perk charge is prorated. We refund you for any days in the billing cycle that remain after the cancellation.
You won’t see a charge for the perk on your bill for the following bill cycle.

Note: If a promotion is associated with the perk purchase, you lose that promotion associated if either:

You cancel the perk during the promotional period.
The perk is canceled due to non-enrollment.

You can buy the perk again. However any promotion you had with the original purchase won't be available again. Be sure to activate the perk subscription within 90 days of purchase or the perk will automatically cancel.

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How do I get help with Apple Music Family questions?

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You can contact:

Verizon Customer Support for questions about eligibility, enrolling in the perk or charges on your Verizon bill.
Apple customer care for questions about services and technical support.

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How do I add, activate or remove a plan perk via the My Verizon app?

2025-11-03 13:44:22.296

How do I add, activate or remove a plan perk via the My Verizon website?

2025-11-03 13:44:22.305

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Video: Registering your perk

How to register your Apple Music Family perk

Length: 0:39

Video Transcript

How to register your Apple Music Family perk (0:39)

How to register an Apple Music Family subscription.

Before you can enjoy your new perk, you'll need to register it.

Don't worry, it only takes a moment.

To get started, look for an action notification.

Register your Apple Music Family subscription by tapping Get Link.

We'll send you a text message with a link to get started.

Your Apple ID and phone number will be used to connect your subscription.

Your Apple Music family subscription is meant to be shared with up to 5 family members.

Invite people now, or anytime from the Family Sharing setting.

Once complete, you're all set.

Video: How to add myHome perks

myHome: Perk Overview - How to add perks

Length: 1:52

Video Transcript

myHome: Perk Overview - How to add perks (1:52)

With myHome, you'll save big on the entertainment you love.

Pick your favorite subscriptions and save on every one.

You can change them anytime, so you're never locked in.

It's plan perfection. Full stream ahead.

It's easy to add or remove perks to your Verizon Home Internet plan.

To get started, go to verizon.com and sign in to your account.

Or open the My Verizon app.

Tap the Home icon at the bottom of your screen.

Scroll to the bottom to check out your eligible perks.

When you see something you love, tap it.

Now, choose your Verizon Home Internet account by tapping Add.

You might notice that you've just switched over to your mobile browser. That's totally normal.

All the available perks will be displayed here... and your new perk will have the green toggle turned on.

If you'd like to add or remove other perks, you can do so now... just switch the toggle on or off for any perk.

You'll save on every one.

After you've selected your perks, review your plan changes.

If everything looks good, confirm the changes.

If any of your perks require further set up, you'll need to do that before you can enjoy them.

Head back to your My products & plan perks page in the My Verizon app.

You'll see your new perk with a set up reminder.

Don't worry, it only takes a moment.

Continue to the provider's app or website to create login credentials and activate the subscription.

Depending on the perk, you'll be able to manage existing subscriptions or start a new account.

These steps vary by subscription and perk provider.

Once complete, you're all set.

Manage all your perks from the My products & plan perks page.

If a perk hasn't been set up, you'll see a reminder to set it up.

If you need to make changes to one of your active perks, tap Manage.

If you need to make changes to one of your active perks, just tap on it.

You can change or remove them at any time.

It's that easy.

Video: Enroll in myPlan & activate perks

myPlan: Enroll in myPlan and activate your perks

Length: 1:44

Video Transcript

myPlan: Enroll in myPlan and activate your perks (1:44)

How to customize the perfect plan with myPlan

To get started, go to verizon.com and sign in to your account.

Or open the My Verizon app.

You must be the Account Owner or Account Manager to enroll.

Tap the Mobile icon at the bottom of your screen.

Then tap on your plan.

From here, you can explore myPlan.

To customize your plan you'll need to choose your unlimited option.

Next, you can add your perks.

You'll save on every one...

It's that easy.

And don't forget — you can add or remove perks anytime you want, and you can choose different perks for every line on your plan.

After you've selected your Unlimited and perks, review your bill plan summary.

Tap Select effective date.

Choose whether your plan updates will take effect today or on the first day of the next bill cycle.

If everything looks good, tap Confirm.

You can begin registering your perk right away or you can go to your Plan overview to check out all your features and perks.

The perks you can start using right away will be marked "active" on your plan page.

If one of the perks you've selected requires further setup, you'll need to activate that perk.

Just tap Set up to begin.

To create a new account or validate an existing one, tap Register.

Follow the perk partner's activation steps.

Some additional terms and conditions may apply to your new perk.

Once complete, your perk will appear as Active on your plan page.

And it's that simple!

Any questions? Visit our FAQ page.

Video: Removing and adding perks

myPlan: Removing and adding perks post enrollment

Length: 1:45

Video Transcript

myPlan: Removing and adding perks post enrollment (1:45)

How to add and remove your myPlan perks

Pick the subscriptions you love.

And save on every one...

Check out the exclusive savings on all your favorite monthly subscriptions.

You can change them anytime, so you're never locked in.

After you've enrolled in myPlan, it's easy to go back and add or remove perks.

To get started, go to verizon.com and sign in to your My Verizon account.

Or open the My Verizon app.

Tap the Mobile icon at the bottom of your screen.

Then tap on your plan.

You must be the Account Owner or Account Manager to make updates to your plan.

Next, scroll down.

To update your perk selections, tap Manage your perks.

Updating your perk selections is simple.

Just switch the toggle off for any perk you no longer want.

Or switch on any perk you'd like to add.

After you've selected your perks, review your plan changes.

If everything looks good, tap Confirm.

You can begin registering your perk right away or go to your Plan overview to check out all your features and perks.

The perks you can start using right away will be marked "active" on your plan page.

If any of your perks require further set up, you'll need to activate the perk by tapping Set up.

Don't worry, it only takes a moment. Depending on the perk, you'll be able to manage existing subscriptions or start a new account.

Once complete, your new perks are ready to use.

And it's that simple.

Any questions? Visit our FAQ page.

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Plan perks - Support Overview

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