8 reviews
50% of reviewers recommend this product.
reggie1906 . 10 months ago
Rivertender . 11 months ago
Samsung - 11 months ago
Howdy Rivertender, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with whatever you may be experiencing with your SmartTag2, but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
SKU#
EI-T5600BWEVZW
reggie1906 . 10 months ago
Rivertender . 11 months ago
Samsung - 11 months ago
Howdy Rivertender, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. We would be more than happy to assist you with whatever you may be experiencing with your SmartTag2, but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Marissa Donahue . 1 year ago
Bob27 . 1 year ago
Too restrictive . 1 year ago
Arnoran . 2 years ago
Emily . Dec 1, 2024
Can you track a lost dog with this tag?
Yes, the Samsung Galaxy SmartTag2 can be used to track a pet, but some say that it's not ideal for pets because it lacks features that are common in pet GPS trackers -Joe
Hey Emily, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy SmartTag2. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. Hope that helps answer your question. Let us know if you would like any further assistance by contacting us at a later time. Thanks for being a loyal Samsung customer. - Debra
Stew . Jun 30, 2024
What are the dimensions?
Lori . Dec 11, 2023
So ...if this is a Samsung Galaxy product, how is it that its not compatible with a Samsung Galaxy phone?
Marcia . Oct 20, 2023
Can i use this on my dogs collar, she runs off sometimes
NCFM80 . Oct 20, 2023
Why, when I search here for compatible devices I entered my Samsung Galaxy S21 Ultra and there's no devices found. If I enter just Galaxy, still no devices found.
Tag two . Oct 16, 2023
Can this be used on a suitcase for tracking the suitcase when traveling.