40 reviews
96% of reviewers recommend this product.
Zanman . 1 month ago
Customer Support - 29 days ago
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex 2. Please contact us.jbl.com Originally posted on jbl.com
BuddyBud . 1 month ago
Customer Support - 1 month ago
Thank you for sharing your experience with the JBL Tune Flex. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.jbl.com Originally posted on jbl.com
SKU#
JBLTFLEX2WHTAM
Zanman . 1 month ago
Customer Support - 29 days ago
Thanks for your feedback. We would like to work with you directly to address the issue with your JBL Tune Flex 2. Please contact us.jbl.com Originally posted on jbl.com
BuddyBud . 1 month ago
Customer Support - 1 month ago
Thank you for sharing your experience with the JBL Tune Flex. While we strive for all our products to meet the highest standards, we understand this wasn't the case for you. Your feedback is important and will be relayed directly to our product development team as part of our ongoing efforts to enhance our offerings.jbl.com Originally posted on jbl.com
cam1929 . 1 month ago
jbl.com Originally posted on jbl.com
David214 . 1 month ago
Customer Support - 1 month ago
Thanks for bringing this to our attention. We appreciate all the information you provided. If the issue persists after changing the ear tips, we recommend trying our new JBL Fit Checker tools available on our website to see if they help. For the sound issue, try connecting the unit to a different phone or reset the earbuds by tapping either side three times, with the third tap held for 5 seconds. Then place them back in the case and close the lid. If you need further assistance, please contact our Customer Support Team here: https://support.jbl.com/us/en/#contactjbl.com Originally posted on jbl.com
Tech handicapped . 3 months ago
jbl.com Originally posted on jbl.com
ChaceOnDrums . 3 months ago
jbl.com Originally posted on jbl.com
Dnef . 4 months ago
jbl.com Originally posted on jbl.com
Emilyyyyyy . 5 months ago
Customer Support - 5 months ago
Thanks for your feedback. Our JBL Tune Flex 2 comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. We also recommend using the Check My Best Fit feature on our JBL Headphones App. This will help you determine if you are using the correct ear tip size and the positioning within the ear canal.jbl.com Originally posted on jbl.com
RoeA . 5 months ago
Customer Support - 5 months ago
Thank you for your feedback. To achieve the best seal and secure fit with your JBL Tune Flex 2, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, feel free to contact our customer support.jbl.com Originally posted on jbl.com
Jugs 81 . 5 months ago
jbl.com Originally posted on jbl.com
Rayep . Oct 24, 2025
JBL tune flex or flex 2: can you mute the microphone during a call by touching the headset
Thank you for your question. To mute the microphone on the JBL Tune Flex 2 earbuds during a call, simply hold the earbuds for 2 seconds. For more information about the controls and features, please refer to page 9 of the quick start guide available on the product page.
Clifford . Oct 10, 2025
Does it work with I phone
Sep 12, 2025
Is the case wireless charging capable
Thanks for your question. Our JBL Tune series, including the JBL Tune Flex 2 charging case, does not support wireless charging. You may want to consider our JBL Live series or JBL Tour Pro series, which are compatible with wireless charging.
Doryp . Sep 5, 2025
What are the dimensions of the battery case and where is the port for charging?
Android compatible . Jun 25, 2025
Compatible with android