Equipment, Devices and Services
- Equipment, Devices and Services
- Wireless devices
- Routers
- Verizon Router
- Fios Router
- Fios Quantum Gateway
- Actiontec GT784WNV
- D-Link 2750B Gateway
- Verizon Business Internet Gateway XC46BE
- Verizon Internet Gateway Business FSNO21VA
- Verizon Business Internet Gateway ASK-NCM1100E
- Verizon Internet Gateway for Business (ASK-NCQ1338E)
- Arris NVG558 LTE Router
- Discontinued networking equipment
- Extenders
- Traditional Phones and VoIP
- Fios TV Equipment
- Equipment returns
- Fios Internet Services
- Fios TV Services
For in-depth troubleshooting and support information on the Verizon Internet Gateway - Business (FSNO21VA), please explore the following topics:
LED Indicators for Troubleshooting
LED
The led indicates the system and connection status.
| Front LED Mode | Status | LED Pattern |
|---|---|---|
| Boot up | System off | Off |
| System booting | Soft blink white | |
| Firmware update (FOTA) | Fast blink white | |
| Cellular signal (or after single-click pair button) | Passing signal | Solid white |
| No signal, cold SIM | Solid red | |
| No SIM card | Hard blink red | |
| Regular usage | Setup complete | 50% bright white |
| Wi-Fi disabled by user | Solid green | |
| Pairing | WPS pairing | Hard blink blue |
| Other | Factory reset | Fast blink yellow |
| Firmware error | Soft blink red |
Visit My Business Wireless for more device information and to manage your device remotely, such as configuring primary and secondary Wi-Fi or rebooting remotely.
Log into the Verizon Business Internet Portal to remotely view and manage your Business Internet routers. In the portal you will be able to see a list of all your routers, network information such as signal strength and online/offline status, ability to configure features such as Wi-Fi Name/Passcode, perform a reboot or speed test and see all your devices connected to the router.
Note: Not all features are available on Bring Your Own Device and Arris Routers.