Verizon responds to western wildfires
September 5 Update
Network teams working over the weekend to restore service to the Tahoe area made great progress, bringing all six previously impacted macro cell sites back on air. Crews worked tirelessly to repair broken fiber, which transports data from a cell site to the core of our network, where repairs could be made. For fiber that was completely burned or damaged beyond immediate repair, the network team deployed satellite links or microwave to serve as temporary connection for those sites, connecting those sites with the core of the network via airlinks instead of fiber. Those temporary assets will remain in place until permanent fiber can be restored.
September 3 Update
BASKING RIDGE, N.J. - To help communities impacted by the devastating wildfires in California, Verizon Foundation is donating $20,000 to help bolster relief and recovery efforts. The Almanor Foundation will receive $10,000 to aid relief programs benefiting people whose lives have been affected by recent fires. The American Red Cross will also receive $10,000 to assist with California wildfire relief.
“We believe that helping our communities recover after a crisis is the right thing to do,” said Steven Keller, consumer vice president for Verizon. “We hope that our support of these local relief programs will help people quickly recover and rebuild their lives.”
“We call ourselves the can-do-community, but it is partners like the Verizon Foundation that allow us to step-up and do the things we need to do to rebuild and revitalize what has been lost in the Dixie Fire. The Almanor Foundation is grateful for their support and donation and know the greater community of Plumas County is as well,” said Susan Bryner, executive director of the Almanor Foundation.
"Providing shelter, comfort and care to so many people forced to evacuate the California wildfires is done most effectively through the strong relationships the Red Cross has with community partners,” said Gary Strong, Regional CEO for American Red Cross. “We are so grateful to the Verizon Foundation for its support of our Western Wildfires response. The funds provided through its grant will go a long way to help evacuees in this critical time of need."
For more information on Verizon’s response to the wildfires, please visit our website: https://ghostdev.shop/about/news/verizon-responds-western-wildfires.%3C/a%3E%3C/p%3E%3C/div%3E%3Chr/%3E%3Ch2%3ESeptember 2 Update
For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://ghostdev.shop/about/news/emergency-resource-center%3C/a%3E%3C/strong%3E%3C/p%3E%3Ch2%3EWhat you need to know:
95626, 95629, 95634, 95636, 95666, 95667, 95684, 95684, 95709, 95720, 95721, 95726, 95735, 96150
95527, 96010, 96041, 96046, 96048
Customers do not have to take any action to take advantage of the offer.
Because the wildfires may affect our normal store hours in certain areas, we recommend shopping and accessing customer assistance online at https://ghostdev.shop/business/%3C/a%3E or by using the MyVerizon app. If you’d rather visit a store, you can find the nearest Verizon location and schedule an appointment by visiting: https://ghostdev.shop/stores%3C/a%3E.%3C/p%3E%3Cp%3EOur Verizon Response Team is available 24/7 to deliver Verizon Frontline technologies including on-demand, emergency assistance for first responders. We mobilize Verizon Frontline drones, charging stations, WiFi hotspots, devices, special equipment, emergency vehicles and more to help enable mission-critical communications for local, state and federal agencies across the U.S. First responder customers with wireless priority service should utilize *272 or download the Priority Telecommunications Services app when placing calls.
Here’s a quote from one of our local leaders:
September 1 Update
For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://ghostdev.shop/about/news/emergency-resource-center%3C/a%3E%3C/strong%3E%3C/p%3E%3Ch2 class="vz-custom-h2-18">Verizon Response Team
Support for recent and current incidents includes:
Find out how Verizon Frontline, the advanced network and technology built for first responders, and the Verizon Response Team have been keeping fire crews connected in our July 23 Up To Speed episode.
August 31 Update
For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://ghostdev.shop/about/news/emergency-resource-center%3C/a%3E%3C/strong%3E%3C/p%3E%3Ch2 class="vz-custom-h2-18">Network Update:
August 18 Update
For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://ghostdev.shop/about/news/emergency-resource-center%3C/a%3E%3C/strong%3E%3C/p%3E%3Ch2%3EWhat you need to know:
00051, 00052, 95626, 95629, 95634, 95636, 95666, 95667, 95684, 95709, 95720, 95726
00039, 95527, 96010, 96041, 96046, 96048
Customers do not have to take any action to take advantage of the offer.
Because the wildfires may affect our normal store hours in certain areas, we recommend shopping and accessing customer assistance online at https://ghostdev.shop/business/%3C/a%3E or by using the MyVerizon app. If you’d rather visit a store, you can find the nearest Verizon location and schedule an appointment by visiting: https://ghostdev.shop/stores%3C/a%3E.%3C/p%3E%3Cp%3EOur Verizon Response Team is available 24/7 to deliver Verizon Frontline technologies including on-demand, emergency assistance for first responders. We mobilize Verizon Frontline drones, charging stations, WiFi hotspots, devices, special equipment, emergency vehicles and more to help enable mission-critical communications for local, state and federal agencies across the U.S. First responder customers with wireless priority service should utilize *272 or download the Priority Telecommunications Services app when placing calls.
Here’s a quote from one of our local leaders:
August 17 Update
What you need to know:
Verizon’s network is performing well in wildfire areas throughout the Western U.S.
Keeping customers connected during public safety power shutoff events
Network status
Public Safety Power Shutoffs
Verizon Response Team
Here are some of the things we’ve done this season:
Find out how Verizon Frontline, the advanced network and technology built for first responders, and the Verizon Response Team have been keeping fire crews connected in our July 23 Up To Speed episode.
Related links:
Visit Verizon's Emergency Resource Hub for more info on our response efforts.